About the Games
How many days can I check for my transaction record?
You may see your transaction record within 30 days
Where can I check the game rules and how to play?
You may see the rules in the respective game window, where users are allowed to check the rules of the game.
How do I know the history of game results?
The display method is different depending on the gaming company, but you can check the history from the Members in the home menu by clicking on Betting record to learn the history of game results.
What should you do when the internet is disconnected during the game
If you are disconnected in the middle of, before or after the game, we will first check the game history. If the game is disconnected prematurely, it will resume on the next login. If you encounter any problems, please contact us as soon as possible.
Can I play games on my mobile?
Yes, you can play slots online using a smartphone. You can enjoy our online casino games via your internet browser, or download our app, which is available for both Android and iOS devices.
Bank Related
Register your card
You can register 2 cards under your account, and one bank account is only allowed to be registered under one user account. You are not allowed to share one bank card between multiple users. If you want to delete or modify your bank information, please contact us.
Notice
- Please enter the correct bank information, such as the bank, bank account number, and payee name. You can not modify it after submission.
- The bank account information is used for withdrawing money, you don’t have to provide it while you are registering with us. However, you have to register your bank account before you withdraw.
Security
Is PH444 safe?
After logging in, all information sent to and from the site is encrypted using 128-bit Secure Socket Layer (SSL) technology.
Third-party security experts test the security of PH444’s systems and applications several times per year. Furthermore, we have an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks or intrusions.
Is my account safe?
PH444 is using 2 different passwords for login and withdrawal; also, you can use Google Authenticator to secure it at the next level.
After logging in, all information sent to and from the site is encrypted using 128-bit Secure Socket Layer (SSL) technology.
Fund security
PH444 cooperates with many international financial security institutions. We have developed industry-leading fund transaction security protection encryption technology, which fully guarantees the safety of users during recharge and withdrawal, and the performance is more stable and faster, which is trustworthy.
You have to enter your fund password for every withdrawal.
You cannot modify the details
You can’t see the bank details after you register your bank account
Responsible Gaming
We care about our players and want to ensure that any time spent with us stays fun. Betting should always be within your means and not negatively impact you either financially or socially.
As an award-winning Responsible Operator, we provide the expertise to guide, advise, and keep you playing safely.